​Courses Cancelled by Sandybeach Centre
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Classes requires a minimum number of participants to proceed. If minimum enrolments are not met, the class may be cancelled and a full refund or credit will be offered.
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Refunds are returned via the original payment method.
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Cash refunds are not available.
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There will be no classes on Victorian public holidays.
Courses, Programs and Activities
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Refund requests must be made at least 5 business days before commencement.
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A $40 administration fee applies.
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Materials already purchased may not be refunded.
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Once commenced, fees may not be refundable.
Fee for Service – Cancellation by Student
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Refunds or transfers require at least 5 days’ notice.
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A $40 administration fee applies.
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Less than 7 days’ notice: no refund or transfer.
​​ACFE Subsidised Places – Cancellation by Student
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Withdrawal must be in writing and made within 4 weeks of course commencement.
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No training undertaken: refund less $20 administration fee.
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Part training completed: pro-rata refund less $20 administration fee.
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Accredited courses incur a $50 administration fee.
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After 4 weeks: no refund.
Events​
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Refunds are only available when requested at least 14 days before the program or event start date.
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If you are unable to attend, you agree to notify Sandybeach Centre by phone or email as soon as possible. A non-attendance fee may apply if you do not notify us, to help cover catering, entertainment and event costs.
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You consent to photographs and videos taken during programs or events being used by Sandybeach Centre for promotional purposes, including on our website, social media and marketing materials.
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You agree to receive SMS and email communications relating to your booking and relevant Sandybeach Centre programs, events and updates.